With regular servicing and maintenance, a heat pump system typically lasts between 15 and 25 years. Routine checks help maintain efficiency and extend the lifespan of the equipment.

Yes. Modern heat pumps are designed to operate efficiently in the UK climate, including during cold winter months. Correct installation and system setup are essential for reliable performance.

Heat pumps are highly energy-efficient and can significantly reduce running costs compared to traditional gas or oil systems. When properly installed, they deliver more heat energy than the electricity they consume.

Yes, heat pumps can be installed in older buildings, provided the system is correctly designed. Good insulation, appropriate heat emitters and proper system sizing are key to achieving optimal performance.

A heat pump transfers heat from the air, ground or water into your property using electricity. It works efficiently even at low outdoor temperatures, providing heating, hot water and, in some systems, cooling.

No, all gas work must be carried out by Gas Safe registered engineers to ensure safety and compliance with regulations.

Brown water may indicate rusting pipes or sediment in the system. Contact us for diagnosis and repair.

A backflow preventer stops contaminated water from flowing back into the main water supply, protecting the quality of your drinking water. It is required in certain installations, especially where there is a risk of water contamination.

Slow drainage, gurgling sounds in the pipes, and unpleasant odours may indicate a blocked drain. You can try using a plunger or a chemical drain cleaner to clear the blockage. If the problem persists, contact us.

A Gas Safety Certificate confirms that all gas appliances in a property are safe to use. Landlords are legally obliged to hold a valid Gas Safety Certificate.

Uneven heating in radiators may be caused by trapped air in the system. Bleeding the radiators usually solves the problem. If that doesn’t help, the system may need flushing, or you should contact our team.

It is recommended to service your gas boiler once a year to ensure it operates safely and efficiently and to extend its lifespan.

Symptoms of a gas leak include a sulfur (rotten egg) smell, hissing sounds near gas pipes, and dead vegetation around gas lines. If a leak is suspected, you should immediately leave the building, avoid using electrical devices or open flames, and contact the National Gas Emergency Service at 0800 111 999.

Yes, all our gas engineers are Gas Safe registered, which ensures that all work is carried out safely and in compliance with UK regulations.

We work with residential, commercial, and industrial clients, including homeowners, landlords, property managers, and companies in need of professional plumbing and gas services.

Yes, we provide 24/7 emergency assistance for situations such as gas leaks, burst pipes, and boiler breakdowns.

Yes, we offer free, no-obligation quotes for new installations, repairs, and maintenance services. For urgent repairs, we can provide an initial estimate by phone or email.

We provide gas and plumbing services across London and the surrounding areas. Contact us to check if we cover your location.